Privacy Policy Statement

We value your privacy and are committed to safeguarding your personal information in line with South African law. This page explains how your data is collected and managed while using our website.

What Information We Collect

We gather personal and technical details only as needed to provide quality service.

• Personal data you provide when you contact us, such as your name, email address, and phone number, is securely stored.
• Technical information, such as browser type, device details, IP address, and interactions with our site, is automatically collected.
• We may request further information to understand your service needs, like location or garden details, only if you consent.
• Our site uses cookies or analytics tools for website performance and improvement. These do not directly identify you.

How We Use Information

Your details are handled for service delivery, support, and site improvement only.

• To respond to requests and questions submitted through our contact forms or email.
• To provide information, support, or service updates related to your gardening needs.
• To improve site features and analyze usage patterns through cookies and usage tracking tools.
• To comply with legal or regulatory requirements for data security and reporting.

Legal Bases for Use

We rely on clear, lawful bases before collecting or using your data.

Most processing is necessary for the performance of a contract—such as fulfilling your service requests—or is based on your consent or our legal obligations.

Information Sharing

Your details are never sold and only shared when necessary.

• We share information with employees or contractors solely to deliver and manage your requested gardening services.
• Third-party vendors (such as IT support or analytics providers) may access your data under strict confidentiality and only where needed.
• We may disclose data to authorities or regulators if required by law, always considering your privacy rights.

Data Security

We use up-to-date security measures to protect your personal data from unauthorized access, loss, or misuse. Regular checks and staff training keep your information safe. Should a data incident occur, you will be notified as required by South African law.

Your Rights

You can review, update, or request removal of your information at any time.

• Request a copy of your personal details or ask how it’s processed.
• Request corrections or updates to any inaccurate data we hold.
• Object to certain processing, such as for direct marketing purposes, or withdraw consent at any time.
• Request we delete information no longer needed for legitimate business purposes.

Cookies Policy

Our site uses cookies for performance, analytics, and essential website features. You can manage preferences anytime through browser settings.

See Cookies Policy See Cookies Policy

Contact Us

To ask questions or exercise your data rights, please reach out using the contact details below.

Policy Updates and Changes

We may occasionally update this policy. Check this page for any changes before submitting personal information.