Terms and Conditions of Service Use
Please read these terms carefully before using our website or booking gardening services. By accessing our site, you agree to comply with the following conditions.
January 22, 2026
Acceptance of Terms
By using this site or our services, you accept all policy terms, follow South African law, and agree to be legally bound by any updates. If you disagree, discontinue use.
Definitions
Understanding certain words in these terms will help clarify your rights and responsibilities.
‘Service’ refers to all gardening solutions and advice we provide through this website or during appointments.
‘User’ means anyone accessing our website or requesting services for personal, home, or business needs.
‘Personal information’ refers to data defined under the Protection of Personal Information Act (POPIA) in South Africa.
‘Website’ means our xelionavri.world website and any related digital pages.
Use of Service
You may only book services and enter information if you are legally able to form binding contracts under South African law.
Eligibility
This site is intended for adults over the age of 18 or those with legal capacity. Minors must have a parent or guardian present at appointments.
Under-18s must be supervised during all service visits.
User Responsibilities
Users must act respectfully and give clear, accurate details to ensure effective service.
Prohibited Uses
The following uses of our services or website are not allowed:
Intellectual Property Rights
All content, images, and service methods on this website are the property of Xelionavri and protected by South African copyright law. Users may not reproduce, modify, or use content for personal or business gain without written permission.
User Content Submission
You may send questions, suggestions, or feedback as long as it is respectful and not confidential or proprietary.
User Content Rights and Use
By submitting feedback or material, you grant us limited rights to use, adapt, or display it for service improvement.
Your Data and Privacy Protection
Your privacy is important to us. We collect and store information in line with POPIA and our Privacy Policy. No unauthorised disclosure occurs, and you may contact us to update or remove your details whenever needed.
Read Privacy PolicyWebsite and Service Disclaimer
Services and advice are provided as-is, with no warranties implied or expressed.
Important Notice
Gardening outcomes may be influenced by weather, maintenance, and other factors beyond our control. Results may vary.
Limitations of Liability
Xelionavri will not be liable for indirect, incidental, or special damages arising from site use or services.
Indemnification
You agree to defend and hold harmless Xelionavri against losses or claims caused by your breach of these terms.
Dispute Resolution and Complaints
We encourage contacting us directly to resolve any complaints or concerns.
Arbitration
When direct resolution is not possible, you consent to binding arbitration under South African rules as the primary dispute process.
Arbitration is an alternative to litigation, designed to provide faster solutions.
Online Dispute Resolution (ODR)
You may access SA’s official channels for further support if needed.
Contact support sectionSeverability
If any section is found unenforceable, the remainder of the agreement still applies.
Entire Agreement
These terms represent the full agreement between Xelionavri and users for website or service use.
Governing Law and Jurisdiction
These terms are governed by South African law and subject to the jurisdiction of local courts.
Ending Service
We reserve the right to stop providing services or access if users breach our terms or use the site unlawfully.
Updates
These terms may change from time to time. Please review this page for updates before booking new services.
Contact Information
If you have questions about these terms, please use the details below.
Email address: content@xelionavri.world
Phone: +27471166613
Address: 7 Walter Sisulu Avenue, Cape Town 8001 South Africa
Effective from: January 22, 2026
Version: 2.0